INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Do you offer free shipping?

We offer free shipping if an order has $125 or more going to a Canadian or USA address (it will appear in the shipping options once the total is over $125). For full shipping details, please visit this page.

Can we pick up products or try them on?

Yes, there is a location in North Vancouver for the items we have in stock. For more information or to schedule a time please call us at 604-558-3000 or use our contact form to the right.

Can I review shipping prices?

Yes you can, just add an item to your Cart, and on the Cart page update your location (underneath the Shipping Options), and you can review all the shipping rates there.

Where do you ship to?

We ship anywhere Canada Post ships to.

What payment methods are accepted?

We accept all major credit cards (include VISA, Mastercard, Discovery and American Express), as well as PayPal.

What if an item is out of stock?

Unfortunately, if something is sold out, we don’t have any on hand, but you can take advantage of our Back In Stock notification feature, and simply enter your email address and you’ll get a notification when it’s back in stock! (This helps us in our ordering as well, so please do use this!)

Is everything sold here vegan?

Absolutely! The owner is a vegan and careful to screen all products and manufacturers. Please feel free to contact us through the form on this page if you have any questions or comments.

CONTACT US

LET US KNOW HOW WE CAN HELP YOU!

Fill out the form below, or call us at (604) 558-3000.